How to order: Email us which piece you
are interested in and we will confirm if it is available. If you
give us your zip code at the same time we will give you a price
on shipping. If we have the piece on the website we will send it. Otherwise we will make a similar piece and email you a photo of the piece for your approval prior to invoicing or shipping. Even if a piece is marked sold please inquire about similar ones.
Payment: We are currently using the Square and Paypal sponsored mobile swipes for all charge cards and do not have the level of service to enable us to take your credit card number via internet or phone. So, we will send you an invoice from our Square or Paypal account If you do not give a preference we will use Square. Either lets you pay with any credit card securely. You may also pay with a check.
Shipping: We ship Fedex Ground. Shipping
charges can range from $12 to $75 in the continental US depending
on the particular piece you order and your zip code. All items are
insured for full value. If item arrives damaged you must keep the
original packing materials, call Fedex and notify us. When Fedex
authorizes the claim we will either credit your card or send you
another piece. Shipping to Alaska and Hawaii or outside of the USA will incur additional charges. Buyers are responsible for any additional taxes or duties.
Returns: We will accept returns ONLY
if the work you receive differs from the piece you ordered or were
emailed . We do not ship on approval. If you need more information
about color or size or material please ask before you order. You
can send us swatches to check by if you like. You will be responsible
for packing, shipping and insuring any returned item. Refunds will
be issued as studio credit only to apply to a future purchase. Custom
orders are subject to 10-20% restocking fee.
York residents will be charged 8% sales tax. If you have a resale
number please include it if you want to receive a tax exemption.
welcome gallery inquiries and will be glad to send you detailed
information on our requirements. Just email us.